Having a captive audience on hold makes on-hold messages critical for any business, particularly those with customer service lines or conduct business over the phone. Therefore, it’s essential to have a message on-hold production, and our division, On Hold Audio, can provide it.
No one wants to be stuck on hold with silence (30 seconds feels like 5 minutes!).
Generic music can help keep them on the line. Why waste money playing pointless music that requires a license to play when you can be promoting what your company does?
How about an on-hold message combined with a custom jingle for your business? Remember, jingles create a tune that all your customers will remember is your tune. Even with just our licensed music, your message on-hold means your customers will remember that catchy tune along with “Our Company won the Gold Star for International shipping” or “We now have the new 4K TVs for sale”. These are the advertising tools that Advanced Productions encourages your business to use — and we provide for you!
Why On-Hold Messaging Matters
When customers call your business, they are often placed on hold, but this is unavoidable. However, you can make the most of this time with on-hold messages. Not only can they entertain and engage your customers, but they can also educate them about your products or services. Additionally, studies have shown that on-hold messages can reduce perceived wait times and increase the likelihood of callers staying on the line. Therefore, it’s clear that on-hold messages are an essential tool for any business that values customer service.
Benefits of Using Professional On-Hold Messages
While some businesses may choose to create their own on-hold message, using a professional on-hold messaging production company like On Hold Audio by Advanced Productions can provide several benefits. Professional on-hold messages can help to create a more polished and professional image for your business. In addition, professional scriptwriters and voiceover artists can help to craft a message that is engaging and informative. This helps to promote your brand and educate your customers about your products or services.
Furthermore, professional on-hold messages can help to reduce legal liability. Using licensed music and sound effects in your on-hold messages can help to ensure that you are complying with copyright laws. This protects your business from legal issues down the line.
On Hold Audio offers a variety of on-hold message production packages to suit any business. Our professional scriptwriters and voiceover artists will work with you to create a custom on-hold message that reflects your brand and engages your customers. Plus, our licensed music library ensures that your on-hold message is fully compliant with copyright laws.
Get Started with On-Hold Messages Today
Are you ready to take your business's on-hold messages to the next level?
Contact us today to learn more about our on-hold message production services. Our team of professionals can help you to create a custom on-hold message that engages your customers, promotes your brand, and reduces perceived wait times. Plus, with our affordable pricing and quick turnaround times, getting started with on-hold messages has never been easier. Contact us today to learn more!